Widerrufsrecht
Refund and Return Policy
At Elite Car Coding, we value customer satisfaction and strive to provide high-quality products and services. Please review our refund and return policy below.
Digital Services
For all digital services (including software activations, coding, and updates), refunds are available only if the service cannot be completed or is not compatible with your vehicle. Once a service has been successfully performed, it is considered delivered and non-refundable.
If you experience any issues with your activation or update, please contact us immediately. We will verify the issue and, if applicable, issue a full refund.
Physical Products
For physical products, we offer a 30-day free return policy. If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a full refund, provided it is in its original condition and packaging.
To initiate a return or refund request, please contact our support team with your order details.